Terms of service

SECTION 1Who you are agreeing with

These terms are an agreement between you and etheus LLC, a Utah limited liability company, doing business as skookr ("skookr", "we", "us"). "You" means the person who creates an account or uses the service.

Our notice address is 2594 E 700 S, Springville, Utah 84663.

These terms cover the skookr website, apps, area reports, and anything else we operate that links to them (together, the "service"). Our privacy policy is part of this agreement.

SECTION 2Accepting these terms

You accept these terms by checking the box at signup, or by using the service. If you do not agree, do not use skookr.

We keep a record of the version you accepted and when. You must be at least 18 and able to enter a binding contract. If you are agreeing for a company or trust, you confirm you are authorised to bind it.

SECTION 3What skookr is

skookr builds a record of your home from your address, your answers, and any inspection report or seller disclosure you choose to add. From that record it produces an estimate of your home's condition, a projection of upkeep costs over time, and a maintenance plan you run yourself.

It is an information and planning tool. You stay in charge of your home and every decision about it.

SECTION 4What skookr is not

For anything that matters, have a qualified professional look at it. skookr exists to tell you what to look at and when, not to replace the person who looks.

SECTION 5Estimates, projections, and dates

Where skookr surfaces a dated deadline, such as a warranty that may transfer to you, we show where the date came from and we tell you to confirm it with the provider. You must confirm it. We are not responsible for a deadline that passes, whether or not skookr showed it to you, and whether or not the date we showed was accurate.

Some information about your area will be missing. When we do not have something, we say so rather than guessing. An empty answer is not an error, and the absence of a warning is not an assurance that nothing is wrong.

SECTION 6Your account

• Keep your credentials secure. You are responsible for activity under your account.
• Give us accurate information, and keep it current. Estimates built on wrong inputs will be wrong.
• Tell us promptly if you believe your account has been compromised.
• One account per person. Do not share logins.

SECTION 7Your record and your content

You own your content. Your home record, your answers, your logged history, and any document you upload remain yours.

You give us a licence to host, copy, process, and display that content solely to operate the service for you, to keep backups, and to improve the service. The licence is non-exclusive, worldwide, royalty-free, and lasts only as long as we hold the content. It ends when you delete the content or close your account, except for backups aging out on the schedule in our privacy policy.

You confirm you have the right to give us every document you upload, and that it does not contain another person's personal or financial information or any of the categories our privacy policy says we refuse to collect.

Our systems are built to strip those categories before anything is read or stored, and they fail closed. That filtering is automated and is not a guarantee. It reduces the chance of prohibited information reaching us; it does not shift responsibility for sending it. If prohibited information reaches us because you uploaded it, that is your responsibility, not ours, and we are not liable for it having been included. Tell us and we will delete it promptly.

Export. You can export your full record in one action, at any time, from any account state, including after a trial ends and including on your way out.

Aggregated data. We may use information about places, materials, and systems in de-identified and aggregated form to improve skookr for everyone. This never identifies you or your home.

SECTION 8Sharing your record

You can create a read-only share of your home record, for example for a prospective buyer. You control it and you can revoke it at any time.

Anyone who opens a shared record is bound by these terms as to that record, including sections 4, 5, 14, and 15. A shared record is the history you logged plus a score calculated from it. It is not a verification, an inspection, or a certification of the home, and it must not be presented to anyone as one.

What you choose to share, and with whom, is your decision and your responsibility.

SECTION 9Subscription and automatic renewal

Current prices, billed monthly or yearly:

Each home after the third is $5/mo more, or $50/yr more, up to 20 homes. The yearly price is ten months at the monthly rate, so two months are included at no additional cost.

• More than 20 homes? Contact us and we will put a plan together.
• Prices exclude any applicable taxes, which we add where required.
• We send an acknowledgment when your paid subscription starts, restating the amount, the renewal period, and how to cancel.
• On a yearly plan we email you again at least 30 days before it renews, with the same three things.
• If we change the price, we give you at least 30 days notice before it applies to you, and you can cancel before it takes effect.
• If a payment fails we may retry and may suspend paid features until it clears.
• If you add a home, we charge the difference for the rest of your current billing period right away, and your plan renews at the new price from then on.
• If you remove a home, we credit the difference to your account and take it off your next invoice. It is a credit, not a cash refund.

After the free period, if you do not subscribe, your account moves to a limited state. Your record stays visible and your one-click export keeps working. Subscribing reopens everything immediately.

SECTION 10Cancelling and refunds

Cancel any time in your account settings. It takes a couple of taps. No cancellation fee, no phone call, no retention interview.

Cancelling stops future charges. You keep access until the end of the period you already paid for. We do not generally refund partial months, except where the law requires it or where we got something wrong, in which case contact us and we will sort it out.

You can delete your account and your record at any time. Export first if you want to keep it.

SECTION 11Acceptable use

What skookr is for

skookr is for managing the upkeep of homes you own or occupy. The material you give us should be limited to what serves that purpose: your address, details about your home and its systems, and documents that describe the property itself, such as an inspection report or a seller disclosure.

Photographs. You can send us photos of your home, its systems, and their labels and model plates. Send us the equipment, not the paperwork lying next to it. We read photos to find equipment details; we cannot know what is in an image before we look at it, so what is in frame is your choice and your responsibility.

What not to send

Use skookr for your own homes. Do not:

• Scrape, crawl, resell, or automate bulk access to the service or its data.
• Use it to build or train a competing product or dataset.
• Upload documents containing another person's personal or financial information, or any category our privacy policy says we refuse to collect.
• Upload anything unlawful, infringing, or malicious.
• Probe, overload, or work around the security of the service.
• Misrepresent a shared record as an inspection, appraisal, verification, or certification.
• Use the service for anything unlawful, including any use that discriminates against a protected class.

SECTION 12Suspension and termination

We may suspend or close an account that breaches section 11, that we reasonably believe creates legal risk, or where we are required to. Except where that is impractical or unlawful, we will tell you why, and where the breach can be fixed we will give you a chance to fix it first.

You can close your account at any time. However we part, your export stays available for at least 30 days.

We may discontinue the service or any part of it. If we discontinue it entirely, we will give you at least 60 days notice, refund any prepaid period you have not used, and keep export working throughout.

SECTION 13Your indemnity

You agree to defend, indemnify, and hold harmless skookr, its officers, employees, and agents from any third-party claim, loss, or expense (including reasonable legal fees) arising out of:

• your breach of these terms or of any law;
• content you upload that you did not have the right to give us, that contains another person's information, or that contains a category our privacy policy says we refuse to collect;
• a record you shared with someone else, or how they relied on it;
• work performed on your home, by you or anyone you engage.

We will tell you promptly about any such claim and will not settle it in a way that admits fault on your behalf without your consent.

SECTION 14Disclaimer of warranties

SECTION 15Limitation of liability

SECTION 16Resolving disputes

Talk to us first

Before starting anything formal, email legal@skookr.com describing the problem and what you want. We will do the same if we have a dispute with you. Give it 60 days. Most things end here, and this step is the reason we can do without the rest.

Then, court

If 60 days does not resolve it, either of us can go to court. Section 17 says which courts and which law applies. There is no arbitration requirement in these terms, and nothing here limits the kind of claim you can bring or how you bring it.

Small claims

Small claims court is usually faster and cheaper for smaller disputes, and either of us can use it if the claim qualifies. Either of us can also ask a court for an injunction to stop misuse of intellectual property without waiting out the 60 days.

SECTION 17Governing law and venue

These terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws rules.

The state and federal courts located in Utah County, Utah have jurisdiction over any dispute, and both of us consent to that venue. If you qualify to bring a claim in small claims court where you live, you can do that instead.

Nothing here takes away a consumer-protection right you have under the law of the place you live that cannot be waived by agreement. If your state's consumer law gives you something this agreement does not, your state's law wins.

SECTION 18Changes to these terms

We may update these terms. For any change that materially affects your rights, we will give you at least 30 days notice by email and in the product before it takes effect. We will not quietly change a date at the top of the page.

If you keep using skookr after the change takes effect, you accept the new version. If you do not want it, cancel before then and we will refund any prepaid period you have not used.

A change to section 16 or 17 does not apply to a dispute either of us already knew about when the change took effect.

SECTION 19General terms

Assignment

You may not transfer this agreement without our consent. We may assign it to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you. Your record and your rights under this agreement travel with it.

Severability

If any provision is found unenforceable, it is limited or removed to the minimum extent necessary and everything else stays in force.

No waiver

If we do not enforce something straight away, we have not given up the right to enforce it later.

Entire agreement

These terms and the privacy policy are the whole agreement between us about the service, and they replace anything said earlier. You are not relying on any statement outside them, including anything on our marketing pages. Where the short version at the top and these sections disagree, these sections govern.

Electronic communications

You agree we can give you notices, disclosures, and records electronically, by email or in the product, and that these satisfy any requirement that they be in writing. You can withdraw that consent by closing your account. Keep a working email address on file.

Force majeure

Neither of us is liable for a delay or failure caused by something genuinely outside our reasonable control, such as a natural disaster, war, labour dispute, utility or network failure, or government action. This does not excuse paying money already owed.

No third-party beneficiaries

Except for the people we indemnify in section 13 and anyone who opens a record you shared, this agreement creates no rights for anyone other than you and us.

Independent parties

Nothing here creates a partnership, employment, agency, or joint venture between us.

Survival

Sections 4, 5, 7, 8, 13, 14, 15, 16, 17, 19, and 20 survive the end of this agreement.

SECTION 20Contact

General questions: hello@skookr.com

Legal notices: legal@skookr.com, or by post to etheus LLC, 2594 E 700 S, Springville, Utah 84663.

Copyright complaints: legal@skookr.com. Tell us what the material is, where it is, and why you believe it infringes, and we will look at it promptly.

Privacy requests: see the privacy policy.